General Feedback

Hello,

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- ibVPN new servers/features you want us to add
- ibDNS channels you want us to add
- ibVPN apps (iOS, Android, MAC, PC).

And as always, your feedback is highly appreciated!

I suggest you ...

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  1. I used to be able to get bbc.co.uk/iplayer. Now, the DNS server I use ( 31.3.254.2 ) does not resolve the bbc.co.uk address. Any ideas ?

    I used to be able to get bbc.co.uk/iplayer. Now, the DNS server I use ( 31.3.254.2 ) does not resolve the bbc.co.uk address. Any ideas ?

    20 votes
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    • Random torrent proxy

      I would like when the torrent program ask for a proxy, that it be given either the fastest torrent server available now or if that is too hard a random torrent proxy.

      2 votes
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      • ibvpn client

        First of all, I want to praise you, you are the fastest link in my VPN in China. So, I want to give you some suggestions. I hope you can do better. During my use of window client, the login speed is too slow. Then it is hoped to provide Chinese users with dynamic official website support. This is my suggestion, I hope you can do better

        3 votes
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          Thank you for your feedback. We are really appreciate it.

          We will investigate the login issue and hopefully we will be able to improve it.

          Regarding the website, can you try ibvp.net and ibhelp.info?

        • Support more netflix regions

          Could you please support Netflix Australia and Netflix Canada via you ibDNS and vpn servers.

          6 votes
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          • Make the VPN connection/application more stable. Now it disconnects often and when I try to reconnect I get an error message, something with

            Make the VPN connection/application more stable. Now it disconnects often and when I try to reconnect I get an error message, something with index 8

            19 votes
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            • Problem in windows application's (AIO) rotating servers

              in Windows application, whenever quantity of server I add in rotating favourites, when it reaches the last one, it will not go to first one. For example, if I have 10 servers, and it changes every 30 minutes, when it reaches 10th one, it will not go to first one in my list. It says Connecting infinitely.

              1 vote
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              • Follow privacy rules

                I would like to see that ibVPN respects privacy also, meaning that uninstall (for whatever reason) should be a complete uninstall without any software left. No more miniports left or registry entries that cannot be removed by user. At the moment we are forced for a complete clean Windows install.

                1 vote
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                • Update Vpn Servers security

                  Update Vpn servers security : RSA 4096, Control channel TLS 1.2 DHE-RSA-AES256-GCM-SHA512 , Data Channel Encrypt : AES 256 GCM

                  282 votes
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                  • Big Advice for ibVPN to China

                    Will ibvpn provide cisco anyconnect protocol to connect? because it's the best way in China.

                    Most protocols are highly restricted in China, I just can very hardly connect to ibVPN by its all protocols from China as I paid the service, very difficult to seccessfully connect, I had to try many times that I couldn't count, almostly they all failed.

                    I really hope ibvpn could be serious to my this advice, other than many China's customers and I cannot continue to support ibVPN

                    3 votes
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                      At this time, we do not not plan to provide AnyConnect support. However, I have forwarded your request to our development team for reconsideration. In the meanwhile, have you tried StealthVPN protocol that we recently implemented in our Windows app?

                    • Server Blocked!

                      The Portugal server has been blocked by the GFW of China. Could you please help me change the IP of the server in order to restore connectivity?

                      3 votes
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                      • A Linux client that works.

                        Your gui just doesn't work. On any of my Linux machines. I don't have the patience for a bunch of terminal based rigamarol every time I want a VPN connection. There's too many other options. <shrug> I liked your windows program, but I don't like Windows.

                        1 vote
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                        • Fix your VPN Client. It uses 3X the CPU compared to other clients.(8-10 tested)

                          This is the worst windows client I've ever dealt with. Recommend you license the client from AirVPN (best I've found) then release an Ubuntu version.

                          1 vote
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                          • chrome and firefox extensions can't work normally in china

                            Only few servers can work in firefox extensions but not stable and fast; chrome has none, and I found chrome extension's server list is different from other apps and extensions. I don't understand why your extensions are so buggy, hope you can make improvements sooner. I tryed ExpressVPN's extension, it works much better.

                            3 votes
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                            • You can add other payments with Boko payment iwant this.

                              Hey,

                              You can add other payments please with the boku payments. iwant to use this.

                              3 votes
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                              • double vpn cn

                                It becomes increasingly difficult to connect from behind GFW. PC, mobile, different wifi networks, 4G, combinations of servers/protocols -- it takes half hour to establish connection successfully and even so it often is unstable... Unless the connection is to servers within GFW (Beijing or Shanghai) that is, then everything works flawlessly.

                                If ibvpn can establish successful connection between one of these (Beijing and Shanghai) and "outside world" then users in CN could just use this double vpn (say CN-JP or CN-US).

                                That's a solution that could work, if ibvpn can find any other way to get reliable service -- great,…

                                11 votes
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                                • Add "ibDNS auto turn on" feature in the All-in-Windows app.

                                  In the All-in-One VPN for Windows app add a checkbox under
                                  Settings -> Behaviour -> Start-up named
                                  "Turn on ibDNS on start-up"

                                  When activated ibDNS will turn on automatically after the app starts. With existing behavior the user needs to turn on ibDNS manually after restarting the app.

                                  4 votes
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                                  • SonyLiv, Hotstar, Voot Request

                                    Please add SonyLiv, Hotstar, Voot as I could not find them under Indian channels supported by smart dns.

                                    4 votes
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                                    • 1 vote
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                                        1 comment  ·  Admin →
                                      • Hide the tab on windows 7 at bottom left and move it to the running task's on bottom right

                                        The application always runs on top (even in the settings its ticked run in system tray and unticked run on top), when watching stuff the task bar comes over and so does your tab, gets annoying. Also the close window does not work I have to force a closer (ctrl alt del).

                                        thanks

                                        3 votes
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                                        • Provide access to at least one P2P server in each of the canadian provinces rather than all of the P2P servers in Toronto.

                                          Provide access to one server in each province of Canada and where allowed provide access to a P2P server.

                                          1 vote
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