General Feedback

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- ibVPN apps (iOS, Android, MAC, PC).

And as always, your feedback is highly appreciated!

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  1. Make the VPN connection/application more stable. Now it disconnects often and when I try to reconnect I get an error message, something with

    Make the VPN connection/application more stable. Now it disconnects often and when I try to reconnect I get an error message, something with index 8

    19 votes
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    • Follow privacy rules

      I would like to see that ibVPN respects privacy also, meaning that uninstall (for whatever reason) should be a complete uninstall without any software left. No more miniports left or registry entries that cannot be removed by user. At the moment we are forced for a complete clean Windows install.

      1 vote
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      • Update Vpn Servers security

        Update Vpn servers security : RSA 4096, Control channel TLS 1.2 DHE-RSA-AES256-GCM-SHA512 , Data Channel Encrypt : AES 256 GCM

        282 votes
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        • Big Advice for ibVPN to China

          Will ibvpn provide cisco anyconnect protocol to connect? because it's the best way in China.

          Most protocols are highly restricted in China, I just can very hardly connect to ibVPN by its all protocols from China as I paid the service, very difficult to seccessfully connect, I had to try many times that I couldn't count, almostly they all failed.

          I really hope ibvpn could be serious to my this advice, other than many China's customers and I cannot continue to support ibVPN

          3 votes
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            At this time, we do not not plan to provide AnyConnect support. However, I have forwarded your request to our development team for reconsideration. In the meanwhile, have you tried StealthVPN protocol that we recently implemented in our Windows app?

          • Server Blocked!

            The Portugal server has been blocked by the GFW of China. Could you please help me change the IP of the server in order to restore connectivity?

            3 votes
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            • Support more netflix regions

              Could you please support Netflix Australia and Netflix Canada via you ibDNS and vpn servers.

              3 votes
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              • Fix your VPN Client. It uses 3X the CPU compared to other clients.(8-10 tested)

                This is the worst windows client I've ever dealt with. Recommend you license the client from AirVPN (best I've found) then release an Ubuntu version.

                1 vote
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                • chrome and firefox extensions can't work normally in china

                  Only few servers can work in firefox extensions but not stable and fast; chrome has none, and I found chrome extension's server list is different from other apps and extensions. I don't understand why your extensions are so buggy, hope you can make improvements sooner. I tryed ExpressVPN's extension, it works much better.

                  3 votes
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                  • You can add other payments with Boko payment iwant this.

                    Hey,

                    You can add other payments please with the boku payments. iwant to use this.

                    3 votes
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                    • double vpn cn

                      It becomes increasingly difficult to connect from behind GFW. PC, mobile, different wifi networks, 4G, combinations of servers/protocols -- it takes half hour to establish connection successfully and even so it often is unstable... Unless the connection is to servers within GFW (Beijing or Shanghai) that is, then everything works flawlessly.

                      If ibvpn can establish successful connection between one of these (Beijing and Shanghai) and "outside world" then users in CN could just use this double vpn (say CN-JP or CN-US).

                      That's a solution that could work, if ibvpn can find any other way to get reliable service -- great,…

                      11 votes
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                      • SonyLiv, Hotstar, Voot Request

                        Please add SonyLiv, Hotstar, Voot as I could not find them under Indian channels supported by smart dns.

                        4 votes
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                        • 1 vote
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                            1 comment  ·  Admin →
                          • Hide the tab on windows 7 at bottom left and move it to the running task's on bottom right

                            The application always runs on top (even in the settings its ticked run in system tray and unticked run on top), when watching stuff the task bar comes over and so does your tab, gets annoying. Also the close window does not work I have to force a closer (ctrl alt del).

                            thanks

                            3 votes
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                            • Provide access to at least one P2P server in each of the canadian provinces rather than all of the P2P servers in Toronto.

                              Provide access to one server in each province of Canada and where allowed provide access to a P2P server.

                              1 vote
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                              • Asia servers, not enough, please add HK servers

                                You have only 13 servers in Asia, if we exclude Oceania and China. And why on earth anyone would be using the Beijing and Shanghai servers, and lose 80% of the internet as they know it, is beyond me.
                                You need to add extra Hong Kong servers. Only one just doesn't cut it.

                                15 votes
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                                • philippines location is not included in your server please try fix it, t vpn now and we need also to have philippines , thanks

                                  philippines location is not included in your server please try fix it, t vpn now and we need also to have philippines , thanks

                                  1 vote
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                                  • add service selector

                                    IbDNS is a great service. But sometimes I prefer local content instead of us content. Like eg Amazon Video. There should be an option where you can select the services you want to use ibDNS and deselect those where ibDNS should be bypassed

                                    1 vote
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                                    • Server in Virginia

                                      in the future if you can put more servers in Virginia I would appreciate it, similar to the number of servers they have in Dallas, because you have only 2, 1 in Manassas and other in Auburn offline

                                      3 votes
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                                      • Add "ibDNS auto turn on" feature in the All-in-Windows app.

                                        In the All-in-One VPN for Windows app add a checkbox under
                                        Settings -> Behaviour -> Start-up named
                                        "Turn on ibDNS on start-up"

                                        When activated ibDNS will turn on automatically after the app starts. With existing behavior the user needs to turn on ibDNS manually after restarting the app.

                                        3 votes
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                                        • Keeping my account even though IbVPN OpenVPN is half the speed I'm getting from AirVPN OpenVPN....

                                          Our need for Softether is that great. Softether is the *only* way to break out of networks with DPI gateways.....

                                          But it's still a mystery why there is such a difference here between your company and two other providers using Dallas servers. Doesn't make any sense. I doubt they other guys have better hardware.

                                          1 vote
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