General Feedback

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- ibVPN new servers/features you want us to add
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- ibVPN apps (iOS, Android, MAC, PC).

And as always, your feedback is highly appreciated!

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  1. Crunchyroll on PS4

    I'd like to be able to use Crunchyroll on my PS4

    1 vote
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    • Random torrent proxy

      I would like when the torrent program ask for a proxy, that it be given either the fastest torrent server available now or if that is too hard a random torrent proxy.

      2 votes
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      • ibvpn client

        First of all, I want to praise you, you are the fastest link in my VPN in China. So, I want to give you some suggestions. I hope you can do better. During my use of window client, the login speed is too slow. Then it is hoped to provide Chinese users with dynamic official website support. This is my suggestion, I hope you can do better

        3 votes
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          Thank you for your feedback. We are really appreciate it.

          We will investigate the login issue and hopefully we will be able to improve it.

          Regarding the website, can you try ibvp.net and ibhelp.info?

        • Make the VPN connection/application more stable. Now it disconnects often and when I try to reconnect I get an error message, something with

          Make the VPN connection/application more stable. Now it disconnects often and when I try to reconnect I get an error message, something with index 8

          19 votes
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          • Problem in windows application's (AIO) rotating servers

            in Windows application, whenever quantity of server I add in rotating favourites, when it reaches the last one, it will not go to first one. For example, if I have 10 servers, and it changes every 30 minutes, when it reaches 10th one, it will not go to first one in my list. It says Connecting infinitely.

            1 vote
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            • Follow privacy rules

              I would like to see that ibVPN respects privacy also, meaning that uninstall (for whatever reason) should be a complete uninstall without any software left. No more miniports left or registry entries that cannot be removed by user. At the moment we are forced for a complete clean Windows install.

              1 vote
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              • Big Advice for ibVPN to China

                Will ibvpn provide cisco anyconnect protocol to connect? because it's the best way in China.

                Most protocols are highly restricted in China, I just can very hardly connect to ibVPN by its all protocols from China as I paid the service, very difficult to seccessfully connect, I had to try many times that I couldn't count, almostly they all failed.

                I really hope ibvpn could be serious to my this advice, other than many China's customers and I cannot continue to support ibVPN

                3 votes
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                  At this time, we do not not plan to provide AnyConnect support. However, I have forwarded your request to our development team for reconsideration. In the meanwhile, have you tried StealthVPN protocol that we recently implemented in our Windows app?

                • chrome and firefox extensions can't work normally in china

                  Only few servers can work in firefox extensions but not stable and fast; chrome has none, and I found chrome extension's server list is different from other apps and extensions. I don't understand why your extensions are so buggy, hope you can make improvements sooner. I tryed ExpressVPN's extension, it works much better.

                  3 votes
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                  • Please create an IBVPN app for NAS drives such as QNAP, as VYPRVPN has done.

                    There is no easy way to access ibvpn from a QNAP NAS drive. Other companies such as VYPRVPN have created a vpn app just for NAS drives such as QNAP which makes it easy to connect.

                    6 votes
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                    • Nvidia Shield App is very difficult to use. No way to choose a Netflix compatible VPN

                      Nvidia Shield App is very difficult to use. No way to choose a Netflix compatible VPN. Need to expand on the format and settings more like The PC Application

                      1 vote
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                      • You can add other payments with Boko payment iwant this.

                        Hey,

                        You can add other payments please with the boku payments. iwant to use this.

                        3 votes
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                        • create a generic privacy settings for the About Config file of Firefox

                          Firefox like everyone has to enhance their revenue streams.. None the less their alt tab opens into Yahoo and also links to all manner of other sites from YouTube, Twitter, Reddit and others.. These are privacy concerns..

                          If you would create a set of ideal settings for Firefox's AboutConfig file.. users would increase their privacy and speed of access..

                          1 vote
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                          • Warning popup for apps in a warning list. Let you know your connection is unsercured.

                            Have a warning unsecured connection app list. So you can add apps like Google Chrome or FireFox to the list. And if you start that app and the VPN is not connected you get a popup warning your connection is unsecured with the option buttons of Connect to VPN / Do Not Warn until next reboot / Delay this message ? / close.

                            Some people like me may not want to use the vpn 24 hours but would like to have a message reminding you just in case you want your connection to a app to be secured next time…

                            3 votes
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                            • Hide the tab on windows 7 at bottom left and move it to the running task's on bottom right

                              The application always runs on top (even in the settings its ticked run in system tray and unticked run on top), when watching stuff the task bar comes over and so does your tab, gets annoying. Also the close window does not work I have to force a closer (ctrl alt del).

                              thanks

                              3 votes
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                              • ibVPN icon should not be hidden in the system tray but be displayed

                                When I start ibVPN and connect, the program is minimised to the tray at the bottom right of my screen. It is alwats set to 'Only show Notifications', so the green icon is not visible unless I click on 'show hidden icons'. It would be good to always see the green icon so that I always could see that I am connected. The ibVPN icon was always visible on the old program. Many thanks, kind regards, Andy

                                3 votes
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                                • 1 vote
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                                  • Display suggestion: Show if server has dynamic IP addressing or not, in server list.

                                    As title says, could you possibly make the list of servers also show whether the server has dynamic IP addressing?
                                    I think it would be simple to have a small mark, or letter or even just the text a differenrt colour, as a way of instantly seeing the dynamic and static ones and telling them apart.
                                    I have to visit the server list page on your site any time I require dynamic addressing as it's the only place to see this info. Sometimes you want to just fire up vpn quickly and not be detouring to another site first! But…

                                    3 votes
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                                    • 1 vote
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                                      • Get macOS app to feature parity with winOS

                                        Having a crippled macOS app is a fantastic way to drive macOS users, and their likely iOS devices away from your service.
                                        "Parity" means --
                                        1: kill switch
                                        2: Rotating Favorites.
                                        3: Auto-reconnect on connection loss.

                                        As it is now, only the AIO macOS app is within fighting distance of usable, and it is unreliable on current versions of macOS. The 1-click app is too crippled to be taken seriously, at least the app-store version.

                                        While app-store apps are a fine idea, I suggest that it is unwise to limit yourselves to that venue.

                                        Take the code base for the…

                                        4 votes
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                                          Thank you very much for your feedback. We are really appreciate it. We are glad to let you know that we are on the path you suggested. We will fork the 1-click version and add the extra features like Kill Switch, Rotating Favorites and Auto-reconnect.

                                        • Pourquoi ne traduisez vous pas votre application en Français ?

                                          Pourquoi ne traduisez vous pas votre application en Français ?

                                          3 votes
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